Booking & cancellation policy
Last updated: 7 November 2026
Booking
Sessions are booked by getting in touch via the Contact page or by direct agreement. Your session is confirmed once we have agreed a date and time and any payment or deposit has been received (if applicable). You will receive confirmation by email or message.
Retreats
Because our retreats are planned and paid for months in advance, cancellations aren't refundable. We know things come up, so we'll always do what we can to move your booking to another date rather than lose it altogether.
Cancellation by you
If you need to cancel or change a session, please let us know as soon as possible. We'll always do what we can to move your booking to another date rather than lose it.
Rescheduling
You may reschedule your session by mutual agreement. Please contact us with your preferred alternative date or time. We will do our best to find a new slot that works for both of us.
Cancellation by us
We may need to cancel or reschedule in exceptional circumstances (e.g. illness or emergency). If we cancel, we will offer the option to rebook at no extra cost.
Contact
For any questions about booking, cancelling or rescheduling, please get in touch via our Contact page.